The Peedabo Blog

1. Send Christmas cards

The time of season when something is not a bill is a welcome distraction, Wishing your customers a wonderful holiday season creates a relationship a emotional experience. Sending a Christmas card will show that you care and well you do right? It is a very cost effective way to stay in your customers mind. And it’s easy to toss in a coupon or a promotion to a “friend”. Make it a nice card and it will not be thrown away.

2. Have a special discount

If you are in the retail business then offering a holiday discount can mean all the deference. With the volume to be higher you can give even more of a discount.

3. Have more staffing

We want it now and we want it now, providing customer service to the holiday shoppers is the simplest idea. The more customers you have the more staff you need. Customer service with a smile can make or break a sale.

4. Longer hours

Everyone works for a living that will be shopping. You need to understand that being open for those who just got off work is just an extension of customer service. Holiday hours will not cost as much as you think using that time to restock shelf’s during a slow period will be a effective use of that time

5. Smile

Simple smiling will not only brighten your day but all of your customers will truly enjoy their shopping experience. A simple smile can change everything it is so contagious and being kind to a rude customer is your job. A simple easy way to defuse a confrontation is to compliment, a genuine compliment.

6. Christmas gift cards/ gift certificates be ready!

Providing gift cards and gift certificates to your customers to be used as gifts is a trend you need to be a part of. Make sure you follow all the applicable laws concerning gift cards. Giving your customers as many ways to spend their money with you and make it easy to do. Gift cards are easy and you can even get other companies to sell them a great way to allow affiliates to sell for you.

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